We staff Level II officers with Level III training. All of our security personnel are required to complete the state-mandated 40 hours of training as set forth by the Texas Department of Public Safety Private Security Bureau prior to employment. In the course of becoming certified as a Level II Non-Commissioned Security Officer, guards will learn about a number of topics. Continuing education is one of the cornerstones of PPI’s philosophy regarding superior customer service. As such, we regularly offer free, additional security seminars at our in-house training academy, taught by Master Peace Officer and police-certified instructor Robert Norris.
The roles and responsibilities of each post and position will be clearly outlined in writing (via Post Orders), prior to the commencement of any security services. Post Orders will be customized to fit the specific needs of our client(s). PPI will schedule a meeting with Client Management to discuss the various roles and responsibilities of each post. Once the Management approves the proposed Post Orders, our project and necessary training commences.